Privacy Policy

Version: 1.1

Effective date: 03.08.2025.

At Skydive Akademija and SDC, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our websites or book services with us.

Who We Are

This Privacy Policy applies to the services offered through:

SDC, obrt za zabavne i rekreacijske djelatnosti, Sokolovac 10, 10000 Zagreb, Croatia (used for tandem skydiving bookings)
Skydive Akademija, Sokolovac 10, 10000 Zagreb, Croatia (used for skydiving school services and training packages)

These entities operate under the domains:

https://skydiveacademy.eu
https://skydiveakademija.hr

What Information We Collect

When you use our services or website, we may collect the following information:

Personal Information

Full Name
Email address
Date of birth
Personal identity number (OIB or similar)
Address and city
Phone number
Weight and height
Gender

Technical Information

We may automatically collect limited technical data via cookies or third-party tools:

IP address
Browser type and language
Site usage statistics (e.g., via Google Analytics)

Payment Information

We do not store or process payment information directly. All payments are securely handled by Stripe, Inc., a certified PCI-compliant processor.

How We Use Your Information

We use your personal data for the following purposes:

To manage bookings, courses, and voucher redemptions
To fulfill legal and insurance requirements related to skydiving activities
To communicate with you (e.g., confirmations, updates, customer support)
For direct marketing, if you opt in
To analyze website usage and improve our services

Legal Basis for Processing (GDPR)

We process your personal data under the following legal bases:

Contractual necessity - to process bookings and deliver skydiving services
Legal obligations - to comply with local laws and safety regulations
Legitimate interest - to improve our services, analyze usage, and market to existing customers
Consent - where legally required (e.g., for marketing communications)

Who We Share Your Data With

We only share your data when necessary and with trusted third parties:

Stripe, Inc. (Payment processing)
Supabase, Inc. (Database and backend infrastructure)
Google LLC (Analytics)

These providers may store or process your data in the EU or the United States. We ensure that appropriate safeguards (e.g., Standard Contractual Clauses) are in place for any international transfers.

International Transfers

Your data may be processed outside the European Economic Area (EEA), including in the United States. In such cases, we rely on GDPR-approved safeguards such as:

Data processing agreements
Standard Contractual Clauses
Sub-processors with GDPR commitments

We aim to store all customer data within the EU whenever possible.

How We Protect Your Data

We use appropriate technical and organizational measures to safeguard your personal information, including:

Encrypted database storage (via Supabase)
Secure HTTPS connections on all our websites
Access controls and staff training

Your Rights Under GDPR

As a data subject, you have the right to:

Access your personal data
Rectify any incorrect or outdated data
Erase your data (“right to be forgotten”)
Restrict or object to processing in certain cases
Withdraw consent at any time (for marketing or optional data)

To exercise your rights, please contact us at hello@skydiveacademy.eu or use our contact form.

Data Retention

We retain personal data only as long as necessary to:

Provide our services
Comply with legal obligations (e.g., for safety and liability)
Resolve disputes
Enforce agreements

When data is no longer needed, we delete or anonymize it securely.

Cookies and Tracking

Our website may use cookies for performance and analytics. You may manage cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with a revised 'Effective Date'.

Contact Us

For any privacy-related questions, concerns, or requests, contact:

Skydive Akademija / SDC

Sokolovac 10, 10000 Zagreb, Croatia

📧 hello@skydiveacademy.eu

🌍 skydiveacademy.eu